Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian and remote regions. By using our site, you confirm you are at least 18 years old or accessing with parental supervision.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our property or properly licensed. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Submit false or misleading information

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our designer-inspired furniture including:

• Accent chairs, tables, and chests
• Living room seating (sofas, loveseats, recliners)
• Living room sets and coffee tables
• Benches, ottomans, and futons

While we strive for accuracy, slight variations in color or texture may occur due to monitor differences and natural materials.

2.2 Custom and Non-Returnable Items

The following cannot be returned unless damaged or defective:

• Living room sets (complete collections)
• Made-to-order or custom pieces
• Clearance or final sale items

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process payment immediately
• Orders ship within 1-2 business days after payment confirmation

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method.

3.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for:

• Customs duties
• Import taxes
• Other fees imposed by your country

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, 15-25 business days after shipment

4.2 Delivery Responsibilities

Once items are marked as delivered by the carrier:

• Risk of loss passes to you
• You become responsible for the items
• Please inspect deliveries immediately

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items if:

• Item is unused and in original condition
• Original packaging and tags are intact
• Proof of purchase is provided

5.2 Return Process

1. Contact us at [email protected] within 15 days
2. Receive Return Authorization Number
3. Repackage item securely
4. Ship to: Living Room Furniture Shop Returns, 3789 Central Avenue, Oakland, US 07436

5.3 Refunds

Refunds:

• Are issued to original payment method
• Process within 5-7 business days after we receive return
• Exclude original shipping costs

6. Damaged or Defective Items

If your item arrives damaged or defective:

• Contact us within 48 hours of delivery
• Provide photos of damage and packaging
• We’ll arrange replacement or refund at no cost to you

7. Limitations of Liability

To the extent permitted by law:

• We are not liable for incidental or consequential damages
• Our total liability is limited to the purchase price of your order
• We are not responsible for delays beyond our control (customs, weather, etc.)

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of California, USA.

8.3 Contact Information

For questions:

Living Room Furniture Shop
3789 Central Avenue
Oakland, US 07436
Email: [email protected]
Hours: Monday-Friday, 9am-5pm Pacific Time