Privacy Policy

Last Updated: [Insert Date]

At Living Room Furniture Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy while helping you create your perfect living space. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website decorlivingspace.com or purchase our designer-inspired furniture collections.

1. Information We Collect

We collect information to provide better services to all our customers who appreciate quality living room furniture:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment information to process your order for sofas, accent chairs, or complete living room sets.
• Transaction Information: Details about purchases you make through our site, including payment method (credit/debit cards, PayPal) and items ordered.
• Communication Data: When you contact our customer support at [email protected], we may retain those communications.
• Technical Data: IP address, browser type, operating system, and other technical information when you browse our furniture collections.

2. How We Use Your Information

Your information helps us deliver the premium shopping experience our designer furniture customers expect:

• Process and fulfill your orders for living room furniture, including coordinating international shipping via DHL/FedEx and EMS
• Provide customer support and respond to inquiries about our products
• Improve our website and furniture offerings based on customer preferences
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance the security of our payment processing systems
• Comply with legal obligations related to international furniture sales

3. Sharing and Disclosure

We respect your privacy and only share information when necessary to complete your designer furniture purchase:

• Service Providers: We share information with payment processors (Visa, MasterCard, PayPal), shipping carriers (DHL, FedEx, EMS), and IT service providers strictly to fulfill orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures to protect your information as carefully as we craft our furniture collections:

• Industry-standard SSL encryption for all transactions
• Secure storage of payment information with PCI-compliant processors
• Limited access to personal information within our Oakland-based company
• Regular security assessments of our systems

While we implement these measures, no internet transmission or electronic storage is completely secure. We encourage customers to use strong passwords and protect their account information.

5. Your Rights and Choices

As a valued customer, you have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications (transactional emails about orders will still be sent)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most premium e-commerce sites, we use cookies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality, including adding items to your cart and checkout
• Analytics Cookies: Help us understand how customers navigate our furniture collections to improve the site
• Preference Cookies: Remember your preferences for a personalized experience

You can control cookies through your browser settings, though disabling them may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your information may be transferred to and processed in countries other than your own, including the United States where our company is based. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our furniture collections are designed for adult purchasers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our site with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Living Room Furniture Shop with your designer furniture needs. We’re committed to protecting your privacy as carefully as we design our living room collections.